Tuesday, December 9, 2008

Online Shopping - Part II

One of the sites that tried the hard sell tactic on me never did deliver my item.

The site is fotoconnection.com. AVOID AVOID AVOID

The listing on the site shows "In Stock" and "Usually ships in 24 to 48 hours". I placed my order 11/18. On 11/28, it had not shipped, so I called in. They said that it was not in stock, even though the listing for new purchases still showed "In Stock". They said that I had bought something slightly different than what was on the listing. I said "How could I have done that? I purchased from that exact listing!" They said that they would ship in 10 days, or upgrade me for free to an in-stock item (same model number, somehow better and different only in their minds.)

I wasn't very confident. 11 days later (today) I call in. I get handed off between 3 different calling queues before I can finally cancel the order. Then they have the nerve to challenge my reason for canceling the order! "Sir, we guarantee you will receive the camera before Christmas." I never said this was a Christmas gift. I was actually hoping to be able to use the camera at Thanksgiving!

Rude New York attitude is maybe charming if you're visiting NY!! It doesn't work over the web or the phone. I am in Texas, and I don't need to put up with the attitude. Avoid fotoconnection.com.

Look for my reviews of fotoconnection.com on Yahoo! Shopping, Google, Amazon, etc., coming soon! Now, I'm off to make sure this post comes up first when you search for "fotoconnection.com" on Google! :)

1 comments:

Barrett said...

I'm from Texas, damnit!